SUPPORT

NEED A HAND?

A few common questions, and a real human if those don't cover it.

CONTACT

QUESTIONS · BUGS · FEEDBACK

Solo developer. Replies usually within 1–2 days.

COMMON QUESTIONS

01

How do I join a wire?

Open the app, enter your callsign (any name you want), and either type a wire name to create or join one, or tap a wire from your recents or favorites. If someone shared a wire link with you, tap it and the app will open and offer to join.

02

I can't hear anyone — what do I check?

Make sure your phone isn't silenced or on Do Not Disturb. Then check that nobody on the wire is locally muted — a purple speaker icon next to their name means you've muted them. Tap it to unmute. If audio still isn't coming through, try leaving and rejoining the wire. If the problem continues, email us with your iPhone model and iOS version.

03

The talk button does nothing when I press it

Over-N-Out needs microphone permission to transmit. If you denied it on first launch, open Settings → Over-N-Out → Microphone and turn it on. Restart the app afterward.

04

How do I enable Wire Captions?

Tap the CC button in the top-right of any wire. The first time you enable it, your phone will ask permission for speech recognition — say yes. Captions appear on screen as people talk. Speech recognition runs entirely on your device; audio is never sent anywhere.

05

What's Laser Beam?

On a busy wire, press and hold the scope icon next to a person's name to transmit only to them. Everyone else on the wire hears nothing while you're laser-beaming. Release to stop. It's one-way — if they want to reply privately, they tap their own scope on you.

06

How do I leave a wire?

Tap LEAVE in the top-right corner. Your wire name stays in the field so you can rejoin quickly. To fully close the app, swipe up from the bottom of the screen and flick Over-N-Out away.

07

Are callsigns verified?

No. Anyone can pick any callsign — it's like a handle on a CB radio. Treat names you see on a wire as informal. If you're using Over-N-Out for a team, agree on naming conventions ahead of time (e.g. "Mike-1," "Mike-2").

08

Android? Apple Watch?

Both on the roadmap. Not yet. Email us if you want a heads-up when either ships.

PRIVACY

Over-N-Out collects nothing. No accounts, no analytics, no tracking. Audio is never recorded or stored. Read the full privacy policy →